Why businesses should consider Magento – SAP ERP Integration

What is Magento?

Magento is an open-source e-commerce platform written in PHP. Also, it uses other PHP frameworks such as Laminas and Symfony. Source code of Magento is distributed under the Open Software License (OSL). Magento was acquired by Adobe in May 2018.

What is SAP ERP?

SAP ERP is a software developed by the German company SAP SE. SAP ERP incorporates the key business functions of an organization such as Operations, Financials, Human Capital Management and other Corporate Services like Travel Management, Environment, Health and Safety and Real-Estate Management. The most recent Enhancement Package (EHP8) for SAP ERP 6.0 was released in 2016.

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Feature of Integration of SAP ERP with Magento Store

• Customer Info –

  With the help of an integrated ERP, the system will have all the information of the customers. When ERP will sync the information with Magento store – ERP will have information about Customers which includes B2C Customers, B2B Customers, Guest Customers.

• Item & Inventory –

  SAP ERP allows to create Product Catalogue in the tree structure manner and it will sync with Magento Product Category to sync the information. With this SAP ERP will sync the information of Product Listing, Attributes of the Product, Pricing Details and Information related to Inventory and Stock.

• Order Syncing –

  On the periodic manner, orders of Magento Store will be synced with SAP ERP. At the time of sync – the information will be sorted in the following aspect

  • B2C – B2B Orders
  • Guest Orders
  • Payment Method
  • Order Remarks
  • Discount Determination
  • Order Number field into SAP ERP
  • Shipment Tracking Details

• Import/Export of Data –

  With the help of integration, SAP ERP allows you to import/export information in a variety of file which includes CSV, XML, Excel, XLSX, ODS & JSON file.

Advantages of Integration of SAP ERP with Magento

• Increased Self Service Functionality –

  Information and data of the requested details are available on-demand which gives satisfaction to the customer. Also, increase the faith towards the system as the information is in front of the customers or available quickly when requested.

• Remove Data Redundancy –

  Integration of SAP ERP with Magento decrease the chances of redundancy of data and information such as contact, billing information, shipping address and another information sync with the system on a real-time basis.

• Reduced Inventory Cost & Time –

  With the help of the integration, all the information related to Sales and transaction will appear on ERP system. Also, it will update the information of inventory, transactions, the order in real-time.

• Increase Customer Satisfaction–

  You can keep your customers updated with the latest updates and status of their request. Also, the customer is updated at every stage of their activity such as payment mode (credit card, debit card, online wallet), payment status, activity & order status and many more.

• Increase Productivity –

  Because of the integration of SAP with your Magento store, it increases the automated processes such as sales orders, order status updates, tracking, processing and other real-time updates to the customer. It reduces the involvement of human which decrease the chances of the margin of error that increases productivity.

Ready to leverage the benefits?

Magento is a full-fledged platform that caters to all your eCommerce needs and customizations. But is it all that’s required to transform and run your eCommerce business? Bring the power of ERP and SAP to your dealers, customers with the help of cost-competitive Magento SAP ERP integrations for your store. Having take some insights from this blog if you plan to integrate your Magento platform and ERP to scale up the business, get in touch with Bytes Technolab right away.